外資系インターネットテクノロジー企業で、Technical Client Managerを募集しております。

The company Technical Client Manager （TCM）is responsible for driving the success of the company customers’ business on our enterprise software platform through owning excellent technical and business support. This entails post implementation support, coordination of internal resources, and consulting with customers so they achieve their objectives while capitalizing on opportunities created by programmatic advertising.

This role is perfect for someone who is excited to play a role in standing up a new regional office for the company, loves technology, solving problems and delighting customers.

【職務詳細】
・Become the company product expert and share that expertise to empower our most strategic customers in Japan
・Troubleshoot product issues and collaborate with internal resources as needed to resolve customer issues
・Analyze campaign and publisher performance to offer recommendations or design solutions for improvement
・Learn quickly and enthusiastically how to implement our latest product offerings with customers, identifying product opportunities and providing feedback to Product organization
・Work closely with Client Account Team, Product and Sales organizations to identify opportunities to increase business growth and adoption of the company platform
・Help build our Services presence in Asia, developing best practices, customer facing assets, and internal resources

・Fluency in Japanese and English required
・3－5 years of relevant work experience with a degree
・Passion for learning advertising technology solutions
・Customer Training and Project Management experience
・Remote as well as cross－functional collaboration across multiple internal teams preferred
・Knowledge of HTML, SQL, Python, JavaScript, and / or data analysis preferred

※年齢制限の理由：長期勤続によりキャリア形成を図るため

※その他の詳細な労働条件は、面談の際にお伝えさせて頂きます。