Index Exchange is seeking an Agency Account Manager to join our Tokyo office! In this role you will support programmatic agencies and marketers who leverage Index Exchange’s technology through our Demand Side Platform integrations. You will be crucial to maintaining existing relationships and fostering deeper partnerships while collaborating with business development leads in an effort to grow new accounts and evangelize the Index Exchange (IX) brand in Japan. 【Here’s what we want:】 ・Strategic: IX values partnerships and providing strategic insights to the agencies and marketers who leverage our exchange. In this role, you will be responsible for not only day-to-day account management and operations but also to provide insights and recommendations to our external stakeholders around the programmatic ecosystem as a whole. ・Collaborative: In order to retain and grow our agency accounts, you will work cross-functionally with sales, analytics, technical teams, and publisher account teams to become a subject matter expert on the IX Platform in an effort to drive performance and growth of our partners. ・Communicative: You will be working with a number of clients at any given time and expected to communicate effectively, and often, both internally and externally. This is a highly visible, client facing role where building trusted relationships with agencies and marketers is essential to success. 【Here’s what you’ll be doing:】 ・Bringing your 3+ years in programmatic space, you will become the day to day contact for existing agency and brand marketer partners throughout Japan, while delivering exceptional service and utilizing expertise of the IX platform. ・Provide insights and recommendations to customers to help them solve problems through a data centric approach. ・Work hand in hand with business development to support new business efforts.

・3-4 years of experience in digital media, and an in depth understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.) ・Effective time management skills - ability to prioritize and meet deadlines in a fast-paced environment. ・Proven ability to leverage data and analytics to solve customer problems. ・Strong communication skills - ability to be clear and concise when presenting internally and externally, organized, and detail oriented. ・Ability to work in both collaborative and independent settings, while remaining responsible, enthusiastic, proactive, and self-motivated. ・An advanced skill level with Microsoft Excel is essential. Proficiency in other Microsoft Office programs, as well as DOMO, Tableau and similar analytical tools is considered an asset

・Other language skills, particularly Dutch, would be considered a bonus but not mandatory.

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